Thank you for your kind phone call the other day.  I must tell you that, while I appreciate your follow up, I appreciate even more the fact that I did not need to contact you in order to purchase a car at your dealership. 

 

I was introduced to Adam Germain through your internet marketing efforts, and he has been terrific to deal with.  As you know, the 2010 Subaru Impreza I purchased today is a college graduation gift for my oldest daughter.  I told Adam when I first met him, notwithstanding the Cadillac's, Corvette's and Infiniti's I have bought for myself over the years, that this was the most important vehicle purchase of my life.  We worked out a great deal on a fabulous new car which has options and accessories galore! 

 

When I give the car to my daughter at U of M's Commencement on May 1st, it will be a day we both remember for the rest of our lives.  I want you to know how much I appreciated the professionalism and attention to detail that Adam showed throughout the process.  You have a real star on your sales team, and I look forward to having the chance to buy another car from Adam and Glassman in the future. 

Personal regards,

 

 

 

 

 

Steve Sallen,

Thank you for the prompt, professional, and always informative service as we went thru the process of buying the Outback.  So far, we love the car - still learning the features and trying them out, but very happy with the decision.

 

From a sales standpoint, you were a pleasure to deal with - very informed, courteous, and approachable.  Rest assured if we are contacted by Glassman or Subaru about our experience, we will tell them how positive it was.  We have bought/leased a lot of cars from many different brands & dealers, and this experience was very good - in fact, maybe the best we have been through in terms of easy, low stress, streamlined.  Thanks again!

 

Best Regards,

 

Steve Branigan,

Thanks so much for your help on Saturday. After a couple days of driving our new cars, both my mom and I are very happy! And we really appreciate how you went out of your way to make sure we got what we wanted.

 

Thanks again!

 

 

Julie Faust,